Returns & Exchanges
At AtlasResell, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that all tags must remain attached to be eligible for a full refund or store credit.
Initiate Your Request
Log into your AtlasResell account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Package Your Items
Securely pack the apparel in its original packaging, ensuring all designer tags, dust bags, and authenticity cards are included inside the box.
Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of the package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the condition of the garment, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing